Support Portal

Ultima & Boutique - System configuration and platform differences 12

• Supported configurations for Mistika Boutique
• Recommended Configurations for Mistika Ultima
• Sharing media files under different mount paths and different platforms
• Sharing user files between multiple Mistika systems
• Differences between Mistika Boutique on Windows, Mistika Boutique on Mac, and Mistika Ultima on linux.

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Mistika Boutique - Licensing procedures 2

• Mistika Boutique - Licensing procedures
• Licensing DVO plugins

Ultima & Boutique - Manuals, release notes, and basic documentation 15

• Mistika reference manual
• Mistika Ultima & Mistika Boutique v10 and later - Release Notes
• Mistika Ultima & Mistika Boutique v8.10 - Release Notes & Change log
• Mistika Ultima & Boutique v8.8 - Release Notes & Change Log
• Mistika Ultima 8.6 - Release Notes & Change Log

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Ultima & Boutique - Bug warnings and known limitations 1

• Configuration warning: (Ultima & Boutique) Missing media (chequerboard) when the operating system maximum number of opened files is exceeded

Ultima & Boutique - Specialized workflows (all platforms) 21

• Dolby Vision workflows in Mistika Ultima and Mistika Boutique
• Integration with external render managers and user scripts
• How to speed up RED R3D workflows (improving playback and render performance for r3d codec)
• How to preserve quality when scaling images in linear color spaces
• How to compare a conformed timeline with the offline reference version

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Ultima & Boutique - Diagnostic procedures and solutions (all platforms) 5

• DIAGNOSTICS GUIDE FOR AUDIO OUTPUT
• DIAGNOSTICS FOR VTR PROBLEMS (CAPTURE AND PLAYOUT TO TAPE)
• DIAGNOSTICS: Crashes within the Mistika application
• DIAGNOSTICS: Render crashes and how to prevent them
• ADDITIONAL DIAGNOSTIC PROCEDURES FOR LINUX SYSTEMS

Programming & system integration (Scripts/syntax/API..) 2

• Mistika scripts syntax ( as found in .env files)
• Unattended Installation and Upgrade