Ultima & Boutique - Diagnostic procedures (all platforms)

These are diagnostic articles that apply to all platforms. Please note that Mistika Ultima has additional diagnostic articles for Linux platforms

DIAGNOSTICS GUIDE FOR AUDIO OUTPUT
 Problem: "Audio output is not working" - Check that you have enabled enough channels in Mistika->Audio->Setup.   - If oyu have an S...
Fri, 8 Feb, 2019 at 10:35 AM
Mistika Boutique can crash if OFX plugins are installed in the system
This article only applies to Windows and Mac, not to Linux. Occasionally, systems may have "OFX" plugins installed (either for Mistika or ...
Thu, 28 Mar, 2019 at 6:16 PM
DIAGNOSTICS FOR VTR PROBLEMS (CAPTURE AND PLAYOUT TO TAPE)
 DIAGNOSTICS GUIDE FOR VTR PROBLEMS (CAPTURE AND PLAYOUT TO TAPE) BASIC VTR IO DIAGNOSTICS: If the problem is related to VTR: ...
Thu, 18 Aug, 2016 at 1:00 AM
DIAGNOSTICS: Mistika crashes on Windows and Mac
These are the most frequent crash reports received  from Mistika clients  1 - If Mistika crashes at startup for unknown reasons , first thing to check i...
Thu, 6 Jun, 2019 at 11:23 AM
ADDITIONAL DIAGNOSTIC PROCEDURES FOR LINUX SYSTEMS
For the particular case of Mistika Ultima on Linux systems you can find additional procedures on its own dedicated section: https://support.sgo.es/a/sol...
Sat, 23 Mar, 2019 at 8:27 PM