Ultima & Boutique - Diagnostic procedures (all platforms)
These are diagnostic articles that apply to all platforms. Please note that Mistika Ultima has additional diagnostic articles for Linux platforms
Problem: "Audio output is not working" - Check that you have enabled enough channels in Mistika->Audio->Setup. - If oyu have an S...
Fri, 8 Feb, 2019 at 10:35 AM
This article only applies to Windows and Mac, not to Linux. Occasionally, systems may have "OFX" plugins installed (either for Mistika or ...
Thu, 28 Mar, 2019 at 6:16 PM
DIAGNOSTICS GUIDE FOR VTR PROBLEMS (CAPTURE AND PLAYOUT TO TAPE)
BASIC VTR IO DIAGNOSTICS:
If the problem is related to VTR: ...
Thu, 18 Aug, 2016 at 1:00 AM
These are the most frequent crash reports received from Mistika clients 1 - If Mistika crashes at startup for unknown reasons , first thing to check i...
Thu, 6 Jun, 2019 at 11:23 AM
For the particular case of Mistika Ultima on Linux systems you can find additional procedures on its own dedicated section: https://support.sgo.es/a/sol...
Sat, 23 Mar, 2019 at 8:27 PM