Support Portal

Licenses & Activation 6

• License activation - Standard Procedure, Problems & Solutions
• How to reallocate a license to other system
• License expiration warnings and license renewal
• How to configure a floating license
• How to activate Mistika software in a system without internet connection

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MistikaVR - Bug warnings and other limitations 0

Learning, documentation, and support resources 13

• MistikaVR F.A.Q. (Frequently asked questions)
• Supported configurations for Mistika VR
• Learning resources, tutorials, and other documentation for learning Mistika VR
• Mistika VR Manual
• Changing Project Resolution and Frame rate

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Mistika VR advanced techniques 12

• Optical flow parameters and advanced adjustments
• How to insert an overlay clip in a 360 scene (adding logos or CG)
• Fixing vertical parallax for VR 180 Stereo3D (AM button)
• Mass import of multiple shots and multi-segment shots
• Integration with external render farms (Add to render queue)

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System Configuration 6

• Supported platforms for Mistika Workflows
• Unattended Installation and Upgrade
• Mistika Workflows installation on Linux
• Mistika Workflows launch in macOS Ventura
• How to select optimal hardware for a Mistika Workflows project

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Documentation 6

• Mistika Workflows Manual
• Mistika Workflows Python extension library
• Performance considerations
• Introduction to Mistika Workflows Scripting (Python nodes)
• Mistika Workflows White Paper

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Tutorials, scripts, and social networks 2

• Video Tutorials
• Mistika Workflows Forums and social networks

Python nodes library 1

• Mail - Send emails

Ultima & Boutique - System configuration and platform differences 11

• Recommended configurations for Mistika Boutique
• Recommended Configurations for Mistika Ultima
• Sharing media files under different mount paths and different platforms
• Sharing user files between multiple Mistika systems
• Differences between Mistika Boutique on Windows, Mistika Boutique on Mac, and Mistika Ultima on linux.

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Mistika Boutique - Licensing procedures 2

• Mistika Boutique - Licensing procedures
• Licensing DVO plugins

Ultima & Boutique - Tutorials, Presets, and social networks 3

• Video tutorials for Mistika Ultima & Mistika Boutique
• Mistika Ultima & Boutique - Social networks & communities
• Mistika Ultima & Boutique - Where to get VR presets

Ultima & Boutique - Manuals, release notes, and basic documentation 13

• Mistika reference manual
• Mistika Ultima & Mistika Boutique v10 and later - Release Notes
• Mistika Ultima & Mistika Boutique v8.10 - Release Notes & Change log
• Mistika Ultima & Boutique v8.8 - Release Notes & Change Log
• Mistika Ultima 8.6 - Release Notes & Change Log

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Ultima & Boutique - Bug warnings and known limitations 2

• Bug Warning: (Boutique only) Mistika Boutique crashes when opening the application
• Configuration warning: (Ultima & Boutique) Missing media (chequerboard) when the operating system maximum number of opened files is exceeded

Ultima & Boutique - Specialized workflows (all platforms) 22

• Dolby Vision workflows in Mistika Ultima and Mistika Boutique
• Integration with external render managers and user scripts
• How to speed up RED R3D workflows (improving playback and render performance for r3d codec)
• How to render shots with the original names that were used for conform (round trip conform)
• How to preserve quality when scaling images in linear color spaces

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Ultima & Boutique - Diagnostic procedures and solutions (all platforms) 5

• DIAGNOSTICS GUIDE FOR AUDIO OUTPUT
• DIAGNOSTICS FOR VTR PROBLEMS (CAPTURE AND PLAYOUT TO TAPE)
• DIAGNOSTICS: Crashes within the Mistika application
• DIAGNOSTICS: Render crashes and how to prevent them
• ADDITIONAL DIAGNOSTIC PROCEDURES FOR LINUX SYSTEMS

Programming & system integration (Scripts/syntax/API..) 2

• Mistika scripts syntax ( as found in .env files)
• Unattended Installation and Upgrade

Mistika Ultima Advanced workflows for Linux systems 3

• Totem Configuration Procedure
• Multi-GPU support in Mistika Ultima
• Floating licenses: How to configure a floating license server on linux

Diagnostics & problem solving on Linux systems 10

• How to kill a mistika session or render process when it appears to be frozen
• Mistika is very slow to exit, how to fix it
• DIAGNOSTICS FOR SDI VIDEO BOARDS (DVS & AJA) AND VIDEO OUTPUT PROBLEMS
• DIAGNOSTICS FOR REALTIME PLAYBACK PERFORMANCE PROBLEMS
• RENDER SPEED PROBLEMS, RENDER CRASHES, AND RENDER OPTIMIZATIONS

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O.S. CentOS 7.4 14

• Procedure to Install CentOS (using SGO iso distribution)
• Hp ZBook G4 laptops: How to dual boot Win/CentOS, also reducing 4k resolution
• Centos 7.4: How to setup a wired (or wireless wifi ) network on CentOS 7.2 (tricks & tips)
• Procedure to change the default boot O.S. in a system with multiples O.S.
• How to rename a network interface as eth0 to make it valid for Mistika licenses

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GPU (Nvidia...) 2

• NVidia linux driver: How to choose it, how to install it, and related issues
• How to Configure a Headless (No Monitor) Rendernode to Be Able to Start X Sessions.

Learning resources, tutorials and documentation 4

• Recommended Configurations for Mistika Review
• Mistika Review User Guide
• Mistika Review Tutorials & Social Networks
• Mistika Review supported file formats

Licenses & activation 1

• Mistika Review activation and licensing procedures

Renderfarms 1

• Deadline integration with Mistika - Simple setup on a Windows system