Diagnostics & problem solving on Linux systems
Open a console (if the system is not responding, Ctrl+Alt+f1 / Ctrl+Alt+f2 will switch back and forth between graphics mode and text console) First thi...
Thu, 16 Aug, 2018 at 3:01 PM
- The most probable reason for a slow exit is the activation of totem while also having render nodes in "Use" state but being offline. It hap...
Mon, 21 May, 2018 at 8:01 PM
Video Output diagnostic guide
BASIC VIDEO OUTPUT DIAGNOSTICS (further points will assume that you have already checked these points)
When openin...
Wed, 16 Aug, 2017 at 12:47 PM
Introduction When a system does not playback in realtime - when working with a similar timeline to others that were working fine before - it can be ...
Wed, 16 Jun, 2021 at 5:05 PM
When a system is not rendering as fast as expected it can be due to many different reasons. In our experience, a common mistake is to suppose that "...
Wed, 16 Jun, 2021 at 4:52 PM
Problem: Somtimes the system start booting but it stops at this point (last message in the console): "A start job is running for wait for Monitoring...
Tue, 31 Jan, 2023 at 3:44 PM
Introduction. sgosysinfo is a script to collect information about Mistika to help SGO Tech Support Department to diagnose or analyze a problem. I...
Wed, 6 Sep, 2017 at 4:57 PM
Introduction. sgosysinfo is a script to collect information about Mistika to help SGO Tech Support Department to diagnose or analyze a problem. Install...
Wed, 24 Oct, 2018 at 12:25 AM
We have detected a couple issues with the installation of Mistika Ultima v10.2: 1.- Mistika Ultima v10.2 needs to use a newer AJA driver version (v16) t...
Wed, 26 May, 2021 at 4:29 PM
This could be related to many potential issues, but mainly these: - If the system is mounting or serving storage via nfs, samba, cvfs, or other methods ...
Thu, 30 Mar, 2023 at 1:39 PM